Knowledge Base

 
Search Articles:
 
View Category:
 

I own a Kenwood Music Keg and received the following error message during software installation, "The InstallShield Engine (iKernel.exe) could not be installed."

This is the result of a failed attempt to install ISD USB 1.1 cradle drivers.
Safely remove the DMS from the USB cradle.
Download and unzip the USB Cradle Drivers file to a local directory.
Insert the DMS into the USB cradle.
When the driver install wizard appears, direct the wizard to install from the directory where you unzipped the "isd1.1_drivers.zip" file.
Print This Save This Modified: 2005-07-15         Viewed 10099 times
Was this article helpful?
  
 
Related Articles
How do I print out the playlist information on my DMS?
From the device view, access your DMS and click the "Print" button at the bottom of your screen.
 
<IMG src="http://www.phatnoise.com/kb/admin/images/faq_print.jpg" border=0>
 
If you wish to view your playlists outside the PMM, insert your DMS, go to My Computer, open the PHTDTA partition and open the ".db" files with a text editor. These files are tab delimited, sorted by album, artist, or genre.

<IMG src="http://www.phatnoise.com/kb/admin/images/faq_print2.jpg" border=0>

You may also open the files with Excel. Copy the file and save it to your computer's local hard drive. Right-click the file and choose "Rename". Replace ".db" with ".xls". You may now open the file in Excel.


 View: Most Viewed  |  Most E-mailed  |  Most Printed  |  Most Saved